Effective Date: 23 November 2024
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our services.
Information We Collect
We collect the following types of information to process loan applications and provide our services:
Technical Information: IP addresses, browser type, and usage data from our website.
Personal Information: Name, ID number, contact details, and residential address
Financial Information: Employment details, payslips, and bank statements.
How We Use Your Information
The information we collect is used to:
- Process and assess your loan application.
- Verify your identity and financial standing.
- Communicate with you regarding your loan application and status.
- Improve our services and user experience on our website.
- Comply with legal and regulatory requirements.
We do not sell or share your information with third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
Regular monitoring and updates of our security systems.
Secure servers and encryption protocols.
Restricted access to sensitive information.
Information Sharing
We may share your information with trusted third parties only under the following circumstances:
With your consent
With regulatory authorities to comply with legal obligations.
With service providers who assist in processing your application (e.g., credit checks).
Your Rights
You have the right to:
- Access your personal information.
- Request corrections to inaccurate or outdated information.
- Withdraw your consent for us to process your data (note that this may affect our ability to provide services).
To exercise these rights, contact us
Cookies and Website Usage
Our website uses cookies to improve your browsing experience. Cookies help us understand how you use our site and allow us to enhance functionality. You can manage your cookie preferences through your browser settings.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.